Government of Canada Digital Playbook comparison table (draft)

The following table contains a comparison of the Digital Standards and guidelines in the Digital Playbook to similar resources within the Government of Canada and from other jurisdictions:

Digital Standard Digital Playbook guideline Comparable standards / criteria
1. Design with users 1.1 Research with users to understand their needs and the problems we want them to solve
1.2 Conduct ongoing testing with users to guide design and development
2. Iterate and improve frequently 2.1 Develop services using agile, iterative and user-centred methods
2.2 Continuously improve in response to user needs
2.3 Try new things, start small and scale up
3. Work in the open by default 3.1 Share evidence, research and decision making openly
3.2 Make all non-sensitive data, information, and new code developed in delivery of services open to the outside world for sharing and reuse under an open licence
4. Use open standards and solutions 4.1 Leverage open standards and embrace leading practices, including the use of open source software where appropriate
4.2 Design for services and platforms that are seamless for Canadians to use no matter what device or channel they are using
5. Address security and privacy risks 5.1 Take a balanced approach to managing risk by implementing appropriate privacy and security measures
5.2 Make security measures frictionless so that they do not place a burden on users
6. Build in accessibility from the start 6.1 Services should meet or exceed accessibility standards
6.2 Users with distinct needs should be engaged from the outset to ensure what is delivered will work for everyone
7. Empower staff to deliver better services 7.1 Make sure that staff have access to the tools, training and technologies they need
7.2 Empower the team to make decisions throughout the design, build, and operation of the service
8. Be good data stewards 8.1 Collect data once from users only once and reuse wherever possible
8.2 Ensure that data is collected and held in a secure way so that it can easily be reused by others to provide services
9. Design ethical services 9.1 Make sure that everyone receives fair treatment
9.2 Comply with ethical guidelines in the design and use of systems which automate decision making (such as the use of artificial intelligence)
10. Collaborate widely 10.1 Create multidisciplinary teams with the range of skills needed to deliver a common goal
10.2 Share and collaborate in the open
10.3 Identify and create partnerships which help deliver value to users